Helpdesk
sign in
Recently viewed tickets
Log out
New ticket
Your email address
Quick Phone Ticket
Call Re-Direct
Non-IT Call
System Update
Device Provisioned
Provided/Reset Credentials
Unlocked Account
Entering Admin Password
eLearning Software Not Working
Modifying Account
Peripheral/Hardware Troubleshooting
System Issue
Advising User
CRM - Data Team
Generic CRM Ticket
Equipment Disposal
Disable Enable Equipment
Returns
Installing Software
New Support Ticket
Generic Web Ticket
* User/Requester Group
User/Requester Group
Student
Loaner Laptop User
Instructor/Host
CN Employee
Partner
OLC
Other Outside User
Platform
Platform
Windows / Laptop / PC
Cell / Mobile
Virtual Reality / Augmented Reality
Printer / Fax / Copier
VoIP / Zoom Phones
network / infrastructure
Hardware Peripherals
Active Directory / Azure AD
SharePoint Online
Teams
CRM
Hector
JitBit
Moodle
Office 365
Outlook / Email
OneDrive
Big Blue Button
Terminal Server
Workplace
Zoom
Webinar
Respondus Locked Down Browser
Adobe Connect
Legacy App
Booking ID
Course Code
Client's Name(s) {if different from requestor}
* OLC\Territory
OLC\Territory
CNCN Staff No-OLC
Anspayaxw-Kispiox
Central Algoma\Sault Ste. Marie
Chatham Kent - Lambton\Wallaceburg
Cochrane District
Dease Lake
Dufferin Wellington\Shelburne
Durham Region
Elgin Middlesex\St. Thomas
Etobicoke
Gingolx (Kincolith)
Gitanmaax (GWES) | GITM
Gitanyow
Gitlaxt'aamiks (New Aiyansh)
Gitga'at (Hartley Bay)
Gitsegukla
Gitwangak
Gitwinksihlkw (Canyon City)
Gitxaala (Kitkatla)
Grand River\Brantford
Grey-Bruce\Kincardine
Hagwilget
Hastings Limestone\Tweed
Hearst District
Houston (School District No. 54 - The Bulkley Valley)
Hub of The North\Sioux Lookout
Huron Bluewater
Iskut
Kirkland Lake District
Kispiox
Kitamaat
Kitselas
Kitsumkalum
Lake of the Woods\Kenora
Lambton Shores Caradoc\KSPFN
Lax Kw'alaams
Laxgalts'ap (Greenville)
Manitoulin\Gore Bay
MidNorth\Elliot Lake
Mississauga Oakville
Mushkegowuk\Moosonee
Muskoka Haliburton\Gravenhurst
Niagara Region\St. Catharines
Nipissing East\North Bay
Nipissing West\North Bay Downtown
Nisga'a School District 92
North York
Northumberland Peterborough\Cobourg
Old Massett
Ottawa Carleton\Gloucester
Oxford Waterloo\Woodstock
Parry Sound & Area
Red Lake North
Scarborough
Skidegate
Sik-E-Dakh
South Hazelton / Gitxsan / Wilp Suuwilaksa
South Simco\Georgina
Sudbury East
Sunset Country\Dryden
Superior Greenstone\Marathon
Thunder Bay
Telegraph Creek
Temiskaming Shores\Haileybury
Thunder Bay Outskirts\Red Rock
Timmins East\South Porcupine
Timmins West\Chapleau
Toronto Downtown
Toronto\Etobicoke
Toronto\North York
Toronto\Scarborough
Upper Canada\Cornwall
Upper Ottawa Valley\Pembroke
Windsor Essex
Witset
WWNI Independent School - School District 92 (Elementary Schools in Nass)
York Region
Not Applicable/Unknown
Unlisted Center
CRM
* Institution / Education Partner
Institution / Education Partner
(ECH) ACE Distance
(ECH) Coalition ontarienne de formation des adultes (COFA) F@D
(ECH) Deaf Learn Now
(ECH) Formation a distance
(ECH) Good Learning Anywhere Sioux-Hudson Literacy Council
(ECH) The LearningHUB
ACFE (Association of Certified Fraud Examiners) Greater Toronto Area (GTA) Chapter Inc.
Algoma University
Algonquin College
Anishinabek Educational Institute
ASSOCIATION OF ARCHITECTURAL TECHNOLOGISTS OF ONTARIO
Brampton Library
Brock University
Caledon Community Services
Cambrian College
Canadian Math Kangaroo
Canadian Musician's Cooperative
Canadore College
Carleton University
Centennial College
Child & Community Resources
Coaches Association of Ontario
Cochrane District Social Planning Council
Collège Boréal
Colleges Ontario
Community Living Dufferin
Conestoga College
Confederation College
Conservation Sudbury
Construction Ontario / Manage Ontario
Contact North
CTS Canadian Career College
de Souza Institute
Diocese of Algoma
Durham College
Employment + Education Centre Brockville
Enterprise Temiskaming
Fanshawe College
First Nations Technical Institute
Fleming College
Food and Beverage Ontario
George Brown College
Georgian College
Gilbert Kirby Stringer LLP
Haileybury Courthouse
Humber College
Iohahi:io Akwesasne Adult Education Centre
Kenjgewin Teg Educational Institute
La Cité
Lakehead District School Board - Adult Education ESL Initiative
Lakehead District School Board - Lakehead Adult Education Centre
Lakehead University
Lambton College
Laubach Literacy Ontario
Laurentian University/Université Laurentienne
Loyalist College
McMaster University
Miles Davidson LLP
Ministry of the Solicitor General
Mohawk College
NEOnet
Niagara College
Niagara Folk Arts Multicultural Centre
Nipissing University
North Bay Mattawa Conservation Authority
Northern College
Northern Colleges Collaborative Program (NCCP)
Northern Community Development Services
Northern Fire Protection Program
Northern Ontario School of Medicine
OCAD University
Occupational Health Clinics for Ontario Workers (Thunder Bay)
Ogwehoweh Skills and Trades Training Centre
Ontario Fire College
Ontario Good Roads Association
Ontario Musicians Cooperative Inc.
Ontario Tech University (UOIT)
Ontario Trillium Foundation
Orendorff & Associates
Oshki-Pimache-O-Win: The Wenjack Education Institute
PARO Centre for Woman's Enterprise
Queen's University
QUILL
Resolve Collaboration Services Corporation
Rideau-Ottawa Valley Learning Network
Royal Conservatory of Music
Royal Military College of Canada
Ryerson University/Chang School
Saint Paul University
Sault College
Sault Ste. Marie Conservation Authority
Seneca College
Seven Generations Education Institute
Sheridan College
Shingwauk Kinoomaage Gamig
Six Nations Polytechnic
SOLGEN
St. Clair College
St. Lawrence College
SWIM Ontario
Technical Training Group
Thornloe University
Toronto District School Board
Trent University
United Way Centraide North East Ontario/Nord-est de l'Ontario
Université de Hearst
Université de l'Ontario français
Université Laval
University of Guelph
University of Ottawa
University of Sudbury
University of Toronto
University of Waterloo
University of Windsor
Unknown Partner
Walpole Island First Nation (WIFN)
Welcoming Communities Grey Bruce
Western University
Wilfred Laurier University
Workplace Safety North
York University
Zak & Decker Personal Injury Lawyers
* eChannel User
eChannel User
No
Yes
Webinar
Device Type
Device Type
Apple PC
Audio Headset
B/W Printer
Cellphone
Color Printer
Desktop
external drive / storage device
Focus Headset
Hololens
Laptop
MacBook
Microphone
Monitor
Oculus Headset
Peripherals / Cables
Pico Headset
POTS Phone
Router
Server / Cloud Service
Speaker / Speakerphone
Tablet
VOIP Phone
Vortex
Webcam
WiFi Hub / Internet Stick
XR Experience Unit
Barcode(s) or TeamViewer Name
Time Missed
* Province
Province
British Columbia
Ontario
* Equipment Require
Equipment Require
Ordered
Drop-Shipped
No
Received
Shipped
Yes
Equipment to be Shipped
Advanced...
capture screen...
attach a file...
Drop files here
attach OneDrive...
Get help for this page
Jitbit HelpDesk